Charge entry process at e-care:
- Charges are entered in to the client’s medical billing system based on account specific rules.
- The pending or held documents are sent to the client for clarification, on a pre-determined schedule.
- The final charges are audited by the Quality team and the clean claims are sent for transmission.
e-care staff has excellent skill-sets in handling charge entry for different medical billing specialties. The teams do not just do pure data entry but provide value addition. In fact, if the teams find an issue with the super-bill at the time of entry, the charge entry for that super-bill is put on hold and a clarification is sought from the client before entering the charges.